Key Features

SQL Server DBA Expertise on demand is at the heart of this service. Difficult problems come in different shapes and forms - potentially requiring unique expertise. Our flexible subscription model allows our clients to support workload peaks and complex problems with subject matter experts, as they are needed.

A dedicated SQL Server DBA ensures that the support you receive is based on firsthand knowledge of your systems, as well as provides a consistent primary point of contact. When you need help or have a problem, a person who you know (and who knows you) will be the one working on your problem.

24 x 7 emergency response is available to handle those events that threaten the availability of the database environment and require immediate action. Our Remote Monitor software allows Quantix to collect and provide automated 24 x 7 analysis of all SQL Server Database statistics on a predetermined schedule or as-needed basis. All statistics are stored in our Operational Data Store and are available via customized reports on the QCC Web site. This data also feeds our Alert Notification Engine, which provides real-time alerts on current or potential problems.

Mentoring - sharing the knowledge - has always been a core belief of Quantix. This belief is illustrated best through our Support Services practice. This sharing can take on two basic forms: letting people know exactly how we solve problems and why we approached it in the way we did, and or simply answering difficult technology questions. We are often used as an expert sounding board -- where client staff can test a theory or fill in a small (but critical) gap in their understanding.