Emergency Services - case study

Organisation: Police Force Consortium

Organisation Summary: Group of 3 police forces in the Midlans region, procured as a group to deliver enhanced knowledge, communication and public support.

Background Issue: After originally using a 3rd party specialist for Oracle Support, it became apparent the service was ineffective and expensive. With no internal Oracle Database skills in house, a speedy resolve was required.

Quantix Solution: Putting into place a 3 year, cost effective and flexible Remote Managed Service contract, with vetted consultants and secure access.

Outcome: Quantix service is delivering pro-active database support and monitoring with granular elements, rather than minimal support with poor continuity in delivery.

For more information on these case studies, please contact us on 0115 983 6200