How it works

Oracle database support solutions from Quantix include continuous monitoring of your database environment and are designed so that our DBA support team can be alerted immediately should an issue arise. Corrective action can be delivered instantly: via numerous remote access methods, onsite through our UK field consultants or over the phone to your own DBA team. It’s your choice.

Our Database and Applications Management Centre (DAMC) is typically connected to your systems via site-to-site VPN, so we have efficient yet encrypted communications. We have blended together specific management tools & unparalleled DBA experience to create a comprehensive monitoring and alerting solution for Oracle, SQL Server, My SQL, DB2 and more, environments. Through this solution our substantial and employed team of Certified DBAs can react immediately to resolve problems, regardless of the time of day.

This solution is at the core of our support offering; however it is enhanced further by regular health checks, performance audits, bespoke reporting, capacity planning, security testing and numerous other discrete DBA services.

Safe and secure

For maximum security, we follow the Best Practices Security Model. We implement a secure VPN between our protected NOC and the Network Appliance we install behind your firewall. Encrypted access tools such as Secure Shell (SSH) are used to administer the Network Appliance and managed devices.