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Return on Investment when compared to using internal Applications Developers.
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Low cost route into 24x7 support & management of mission critical applications.
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Reduction of personnel based risks such as holiday/sickness/leaving.
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Allowing internal staff to focus on higher level tasks that add business value.
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Quicker problem rectification leading to less downtime, less costs and increased efficiency.
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On Demand access to a pool of Oracle skills that would be impossible to recruit.
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Access to specialist methods of support & service delivery that have been proven to work