Oracle Siebel Customer Relationship Management (CRM)

Oracle’s Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience. With solutions tailored to more than 20 industries, Siebel CRM delivers:

• • Comprehensive CRM capabilities
  o Strategic sales, service, call center, marketing, customer order management and customer mastering capabilities
  
  • Tailored industry solutions
  o Complete control and tight tailoring of CRM to the needs of the business
  
  • Role-based customer intelligence and pre-built integration
  o Fast response to market requirements and customer needs
  
  • On-demand CRM
  o CRM applications that are easily consumed by business users
  
  • Pre-built Integrations
  o Coordinated Business Processes, Business Rules, Decision Support