Transport - case study summaries

Organisation A

Company Overview: Around one billion journeys a year are made worldwide on with this organisations group’s of buses, trains, light rail and express coach and airport operations. They have leading positions in each of their markets -the United Kingdom, North America and Spain. Over 25% of our operations are now in international markets.

Background Issue: This organisation historically used contractors to manage and maintain their database, however this meant that no service level agreements were provided and consulting was expensive.

Quantix Solution: Providing a full Remote Managed Service contract including 24*7 support of mission critical systems, optimisation of current databases and application enhancements.

Outcome: As contactor are paid approximately £1000 per day, Quantix delivered significant cost saving opportunities while providing 100% support every day of the year.

Organisation B

Company Overview: This UK based International Transport Company has revenues of over £5billion a year. Employing over 135,000 staff throughout the UK and North America and move more than 2.5 billion passengers a year.

Background Issue: Having originally used Oracle directly for support service, First Group felt the service they were getting was too expensive.

Quantix Solution: Providing a full Oracle Remote Managed Service contract including 24*7 support of mission critical systems, optimisation of current databases and application enhancements.

Outcome: As an Oracle Certified Advantage Partner, Quantix provide the same high level support as Oracle at a fraction of the cost.