Solution Brief: Managed Messaging
Can't afford to migrate to Exchange 2010 but can't afford
not to?
Industry: Travel
Solution: Cloud Messaging (ExchangeCloud)
Problem:
An online travel company needed to migrate from their existing
Exchange 2003 platform due to lack of Microsoft support and an
increasing soft cost of ownership.
They used third party tools for their archival and data
retention requirements, as well as a high uptime of this business
critical service to maintain contact with their customers at all
times. As business was expected to grow over the coming years, a
scalable solution was an absolute must. There were also strict
requirements around the security of the Exchange environment, with
tight controls around data access and backup.
Solution:
Quantix provided the company with ExchangeCloud - delivering a
dedicated Exchange 2010 platform which integrated into the
customer's network. Their users benefit from an 'in-house' email
experience which is rich in features and the company was able to
take advantage of the cost-effective, reliable platform which can
be customised to meet changing demand in the future.
By choosing Quantix to provide the infrastructure and support
resources needed to run Exchange 2010, the company benefitted from
huge costs savings and now only pay a monthly fee based on the
number of users and the resource they actually use. Any headaches
around procuring and managing additional hardware were also removed
by choosing the Quantix solution.
With Exchange 2010's built in archival and data retention
functionality, they have moved from a 3rd party tool with increased
internal management to an integrated solution with a reduced total
cost of ownership.
All the company's data is held in UK-based data centres, in a
dedicated environment so there is no sharing of message stores and
the ExchangeCloud enterprise-grade security is fully compliant with
the client's industry standards. Like our other Managed Cloud
services, business continuity and disaster recovery are built into
the ExchangeCloud solution, providing a level of resilience that is
normally only is delivered by large corporate data centres. In
addition, the solution is fully scalable with user security
remaining fully under the company's control and additional storage
available in minutes.
Client's viewpoint:
"Through the Quantix ExchangeCloud service we
have reduced our costs significantly, whilst remaining fully
compliant with our industry regulations. Our users now have access
to wider Exchange 2010 functionality than we could previously have
supported whilst I am able to sleep at night knowing that our data
is fully recoverable from multiple UK data
centres"