Which Exchange delivery is best for your business?

Welcome to the 1st of a 4 part series of blog posts focusing on Microsoft's premier messaging suite, Microsoft Exchange 2010.

In this post, I'll look at the changing landscape aligned to platform delivery methods and will focus on the questions your business needs to be asking to determine which delivery model (on-premise or Cloud) would best suit your environment, now and for the future.

We all use email on a daily basis and, with the ever increasing demand on this business critical application, ensuring the application is "always on" is a key deliverable for any Head of IT and IT service department. For sure, as soon as email is offline, everyone from the work experience student to the CEO are wanting to know why mail isn't working and when it will be back online.

Historically, the fundamentals of the Exchange environment has meant onsite or on network deployments have been common place. However, with much improved Internet speeds, the rise of flexible computing as a result of virtualisation, and more cost effective datacentre space enabling multisite replication, companies are now faced with a real choice whether to host Exchange on network or deliver it as a service. 

Points for consideration

  • How many sites do you have?
  • What effect would an outage have on your business and how long could you survive without it?
  • Do you archive mail? If so, for how long & how much storage would you need over the next 5 years?
  • Will you need to follow Microsoft best practice and deploy a clustered environment?
  • How is your network (WAN) currently configured?
  • Would you like an SLA to be aligned to the uptime of the application?
  • What growth do you expect in mail usage or how much growth have you seen over the last 3 years?
  • Who requires remote access to mail?
  • What internal staffing resources do you have to manage a new system?
  • How do you deliver training?

A final thought

Email is here to stay for some time to come. The data held within the application is going to increase and the application will hold greater importance to your business as the information held within it becomes more business critical.

The choice to deploy Exchange 2010 on-premise or in the Cloud is open to much debate. It's likely to boil down to whether your organisation really sees the benefits which the new Cloud delivery model offers. However, one thing's for sure - you now have a real choice and one which needs careful consideration before committing either way.

If you think you need any more advice, find out more about our Exchange 2010 consultancy and hosting service options here.

 

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