Application Support
Pedigree in Oracle & SQL Server Support
Quantix are the UK's Number 1 provider of outsourced Application
and DBA Support Services, with a proven pedigree that spans three
decades and a client base that numbers over 250. Our goal is to
provide you with a service that offers peace of mind, optimal
database performance and year-on-year cost savings. We will treat
your database environment as if it were our own, manage it
24x7x365 and work with you to help plan for future
growth or integration. Oracle Support, SQL
Server Support and MySQL Support are all included
within our porftfolio, whilst our experience also allows
us to offer support for your custom or bespoke
applications.
Importance of Pro-active Service
Organisations rely on their critical business applications more
than ever before and consequently an organisations database
infrastructure needs to be 100% secure, 100% resilient and deliver
optimal performance around the clock. The role of the DBA team is
therefore essential; however, for many organisations the most cost
effective way to achieve pro-active management and monitoring of an
Oracle or SQL Server database or
application is to use an outsourced Application Support
Specialist.
Flexibility: Outsourced, Co-Sourced or Hosted Support
We appreciate that one size does not fit all. Some organisations
prefer a "black box" solution where all Application Support and DBA
services are outsourced to our management centre; others prefer to
supplement an existing DBA team, where we
provide skills and solutions that they do not readily have.
Ever more organisations are now turning to our Cloud
Application Hosting services where database and
application are managed AND hosted by a single, trusted
specialist. Whatever service is chosen you can be sure that it will
be backed up by rigorous ISO procedures, demanding SLAs and
hands-on management that ensures we get things right first time,
every time.
Our Application Support Model
We have blended together unique, bespoke management tools &
unparalleled DBA experience to create a comprehensive monitoring
and alerting solution for Oracle or SQL Server environments.
Through this solution our substantial team of Certified DBAs can
react immediately to resolve problems, regardless of the time of
day. Around this core service we integrate a range of other
pro-active services such as performance optimisation, upgrades,
security testing, back-up planning and other consultancy
services.
Benefits of Outsourced Application Support
- Typically 60% more cost effective than in-house teams
- Reduction of personnel based risks such as
illness/absenteeism/turnover
- Peace of mind from a service that never sleeps and always finds
time to deliver
- Quick access to a broader set of skills and knowledge through
our 25-man team
- An outsourced service is scalable in line with your business
needs
- Efficient problem rectification through demanding SLAs and
processes
Further Information
Oracle Database
Support
Oracle Applications
Support
Microsoft SQL Server
Support
Custom Application
Support
Support
Technologies
