Oracle Support - How it Works
Oracle Support solutions from
Quantix include continuous monitoring of your application &
database environment to ensure our support teams can be
alerted immediately should an issue arise. Corrective action
is delivered instantly via numerous remote access methods,
onsite through our UK field consultants or over the phone to your
own DBA team. It's your choice.
Your infrastructure is connected to our management centre (in
the Quantix Nimbus-Q Cloud) via
site-to-site VPN, so we have efficient yet encrypted
communications. Through this route we deploy our specific
management tools & unparalleled DBA experience to create a
comprehensive monitoring and alerting solution for Oracle or SQL
Server environments.
This solution is at the core of our support offering; however, it
is enhanced further by regular health checks, performance audits,
bespoke reporting, capacity planning, security testing and numerous
other discrete services.
